1. To COPY the text, point your mouse cursor to the beginning of the text that you want to copy and paste.
2. Click on your left mouse button and hold the button down.
3. While holding down your left mouse button (the button you normally use) slide your cursor all the way to the end of the text that you want to copy.
4. Once you have all the text highlighted that you want to copy, let go of the mouse button and hit the CTRL key and 'C' key at the same time.
5. To PASTE the text that you just copied, move your cursor to the area that you want to place your text. (In this case, in your reply window of the email you will send us.)
6. Click your left mouse button and let go. You should see a blinking "l" where your text will start.
7. Now, hit the CTRL key and the 'V' key at the same time.
8. Once the text appears, check it to be sure everything copied there. If not, go back and copy and paste the missing part.
9. Now you can start typing in the required information next to each "field" on our questionnaire. Once completed, attach or insert the required pictures with the email, and hit send. Be sure to send a copy to yourself so that in the event it does not get through to us you will not have to do everything all over. You can simply forward your copy to us.